Cookie & Tracking Policy
How HelloHospital uses cookies to keep you signed in and understand how the site is used.
Clinical 'Zero-Tracking' Philosophy
Unlike traditional consumer websites, HelloHospital is a clinical infrastructure platform. We do not use cookies for behavioral advertising, retargeting, or building third-party user profiles.
Strictly Necessary Cookies
Authentication: To keep you logged into your HelloHospital dashboard securely.
Security: To prevent CSRF and protect patient data during active sessions.
Session Management: To ensure your clinical workspace remains active during care.
Third-Party Tools We Use
| Tool | What it does | Data sent | How to opt out |
|---|---|---|---|
| Google Analytics 4 | Understands how doctors navigate the site | Anonymized page views, clicks | Cookie banner opt-out |
| Google Tag Manager | Manages the analytics tools on this site | Same as GA4 | Cookie banner opt-out |
| Unsplash (image CDN) | Serves a background image on the homepage | Your IP address, to the CDN only - no cookie is set | Not applicable - no visitor identifier is stored |
No Advertising Trackers
We do not enable Meta Pixels, Google Advertising remarketing tags, or third-party social media pixels in our analytics configuration.
Preferences & Performance
We use basic functional cookies to remember your display preferences (language, dashboard layout) and anonymized performance analytics to monitor platform uptime.
Clinical Trust Protocol
HelloHospital is designed to act as a silent support layer. We never engage in patient contact without a direct clinical event trigger from your hospital.
Effective Date
March 25, 2026